receptionist....

I preface this with the following, I used to be a receptionist. I have worked in customer service...and well I hate to say it, but it's not that bloody hard! Be friendly, keep a smile on your face and generally be helpful - see not hard! Can you have a bad day, of course you can, is it my fault you hate your job - HELL NO....

However, let me say this, I love receptionists in schools - they run schools, whether the principals admit it or not, without them the whole place falls in a heap.

I have a great relationship with two particular schools and the fabulous front line women that run them...and then there is this particular school and their nasty front line lady... I can only equate her to the head witch from The Witches...it is like she perpetually smelling dog droppings - which I suppose she is given her location (if you have not read the witches, you will need to go read it!).

Every single time I work at this school she is the same, miserable and bitchy. She is rude and acts as though my presence is an affront to her. Now, I am polite, disgustingly so, the ruder you are to me...It is that whole kill them with kindness attitude, but no matter how I speak or how polite I am, she is just continues to treat me like dirt...It makes me INSANE...but I smile, ignore it and do my job, why? Because I am more dedicated than her...I don't understand the attitude, and she is not the only one I have come across, but she is by far, the worst....rant over...sorry folks :)